Partners in Excellence: HK Truck Center Wins Top Hino Honor for Customer Service and Support
HK Truck Center has officially been named a recipient of the prestigious 2024-2025 Hino Trucks Partners in Excellence (PiE) Award. This recognition places HK Truck Center among Hino’s elite network of top-performing dealers nationwide, celebrating our dedication to the core values that keep your business moving forward.
The Partners in Excellence Program is Hino’s highest dealer achievement, acknowledging those who demonstrate unwavering commitment across three critical areas: customer satisfaction, high-quality financing solutions, and comprehensive overall customer support.
Why the PiE Award Matters to Your Business
For our valued clients and prospective fleet partners, this award is far more than just a trophy. It is a promise – a third-party validation that when you choose HK Truck Center, you are choosing a partner dedicated to minimizing your downtime and maximizing your profitability.
1. Dedication to Customer Satisfaction
At its heart, the PiE award measures how well we serve you. This means providing prompt service appointments, ensuring technicians are expertly trained on the latest Hino technology, and maintaining an efficient parts inventory to get your trucks back on the road faster. Our commitment to satisfaction directly translates into less unexpected downtime and greater operational predictability for your fleet.
2. Commitment to Quality Financing
Acquiring new trucks and maintaining your fleet should be simple, not a headache. A key component of the PiE recognition is our ability to offer high-quality, tailored financing solutions. We work hard to ensure you have access to competitive and flexible programs that align with your business goals, making the total cost of ownership clear and manageable from day one.
3. Comprehensive Overall Customer Support
This category covers the entire dealer experience – from the initial sale to the long-term support needed for the life of the vehicle. Our award-winning status reflects excellence in our parts department, our service bay, and our sales process. We are your one-stop strategic partner, ensuring you receive the timely maintenance, expert advice, and genuine Hino parts necessary to maintain peak fleet performance.
While we celebrate this prestigious Partners in Excellence recognition, our work is far from over. This award serves as a new baseline for our future commitment: to continuously raise the bar on customer satisfaction and support. We are proud to be your Hino partner, and we look forward to continuing to grow with your business, providing the superior products and support you rely on for years to come.
